Frequently Asked Questions

SecureConnect is a free service that connects homeowners and businesses in Ireland with local CCTV installers. You tell us what you need, we match you with an installer, and they provide you with a quote.

Yes, completely free. You will never be charged by us. Installers pay to receive enquiries through our platform — that's how we keep the service free for you.

No. We're a matching service, not an installation company. We connect you with independent local installers. The quote, the work, and the equipment are all between you and the installer.

None. You can review the quote and decide in your own time. If you choose not to go ahead, you don't need to do anything — there's no contract, no deposit, and we won't chase you up.

All of Ireland — Dublin, Cork, Galway, Limerick, Waterford, and everywhere in between.

For a home, you're typically looking at €500 to €2,500 depending on the number of cameras and what features you want. Business systems are more — anywhere from €1,500 to €8,000+. The best way to get a real price is to request a free quote based on your property.

A standard home installation (2–4 cameras) is usually done in a day. Larger setups or business systems might take 1–2 days. Your installer will give you a timeframe when quoting.

Not for recording — cameras record locally to a DVR or NVR regardless of internet. But if you want to view footage on your phone or get motion alerts, you'll need a connection. Most modern systems include remote viewing as standard.

Yes. Most systems come with an app for live and recorded viewing. Your installer will set up remote access as part of the installation.

In most cases, no. Residential CCTV on your own property doesn't usually require planning permission. The main thing to be careful of is making sure cameras aren't pointed at public areas or your neighbours' property in a way that breaches privacy. Your installer can advise on positioning.

A DVR (Digital Video Recorder) works with analogue cameras connected via coaxial cable. An NVR (Network Video Recorder) uses IP cameras over ethernet — generally better image quality and easier to expand. Most new installations use NVR these days.

For a home system, once a year is usually enough. Businesses may want to go twice-yearly — especially where CCTV is needed for insurance or compliance. Regular servicing catches problems before they lead to gaps in your recordings.

Often yes. If the cabling supports it, individual cameras can be swapped out for higher-resolution models. Sometimes the recorder needs upgrading too. An installer can have a look and tell you what can be reused.

Yes. Most CCTV systems use standard equipment, so any competent installer can service, repair, or upgrade a system that was originally put in by someone else.

We use your name and contact details to match you with a local installer. We don't sell your data to multiple companies or use it for marketing. You can read our Privacy Policy for full details.

For residential cameras on your own property, signage isn't typically required. Businesses are different — you must display clear signs saying CCTV is in operation, what it's for, and who to contact for data access requests. Your installer can advise on what's needed.